Frequently Asked Questions
Account FAQs
How do I signup and start using ICP TestHub?
Please register a new account here, then login. Simply drag & drop your ICP test report PDF file(s) to get started. We recommend consulting the TestHub Help and User Guides as valuable resources to get the most out of your reports.
What if I want to use water sources other than an aquarium?
You can use any water source in ICP TestHub, including aquarium water, RO/DI water, tap, refugium, etc. We loosely say aquarium to orient users, but any water source is valid.
How do I cancel my subscription?
Please email us at support@icptesthub.com. We will cancel your account and send you a confirmation email within 24 hours.